Refund & Cancellation Policy

Customers may request a refund or cancellation within 60 calendar days of purchase by contacting Business Resource Assistance at support@businessresourceassistance.org. Please include the customer name, contact information, order date, and service requested so we can locate the order.

Refund Eligibility

If a request is approved before service work, filing, shipping, fulfillment, or third-party costs have been paid or started, the eligible order amount may be refunded.

If Business Resource Assistance has already paid a state, government, agency, shipping, fulfillment, or third-party cost connected to the order, that portion is not refundable. In that situation, any approved refund will be limited to the service portion of the order.

Cancellations

Cancellation requests must be made within 60 calendar days of purchase. Once service work has started or required costs have been paid, cancellation eligibility may be limited as described above.

How to Request Help

To request a refund or cancellation, email support@businessresourceassistance.org. We may ask for additional information to verify the order and determine whether any non-refundable state, government, agency, shipping, fulfillment, or third-party costs have already been paid.